World’s Leading Telephone Supplier for hospitality, hotel, business, residential & specialty markets

AEI Communications designs and manufactures analog, IP, and WiFi phones for hotels, resorts, and cruise lines worldwide. Contact us to upgrade your property’s communications.

Hospitality
Cruise Line Industries
Vertical Markets
SME
Airport

Connect It To Any Communication Devices

A universal charging station for mobile devices, tablets, media players, and cellular telephones, capable of charging up to four devices simultaneously. It also allows AEI’s hotel phones to work alongside guests’ cellular phones in the room.

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Wherever you need us. Across the globe.

AEI is a US-based telephone supplier for the hospitality and cruise line industries worldwide. We design and manufacture all our products in-house, covering analog, IP, and WiFi phones for hotels, resorts, cruise cabins, airports, and serviced apartments.

Our technical proficiency, innovation, and customer support tradition are unmatched in the industry.

ABOUT AEI COMMUNICATIONS

The Most Stylish, Durable And Customer Friendly Telephones With Highest Quality.

Innovation in hospitality

AEI’s product development and design teams are dedicated professionals with vast experience across IP phone supplier and analog phone supplier ranges, incorporating the latest technology into every product.

As technology evolves, AEI is fully prepared to meet current and future cruise line and hotel phone requirements through innovation and creativity.

Own Factory

Own Design

Own Operation

One Stop Solution

5-Star Customer Support

Excellent Quality

World-Wide Distribution

Well Trained Expertise

Customized Logo

Put your logo in full color to enhance your branding. Customizable to display services and products or promotional information to enhance revenue

Emergency Call

One push button for emergency calls - ensuring your safety anytime

Two Concurrent Lines

Two incoming/ outgoing lines allow you to hold one party and make/take another urgent call

Programmable Functions

High quality gloss front and programmable function keys allows you to customize according to you needs

Duplex Speaker

Full duplex speaker - highest sound clarity for hands free talk

Cordless For Mobility

CORDED or CORDLESS. For that extra mobility wen you need it

Customize Color Casing

Customizable color casing to suit to the decor

Multiple Languages

Programmable interface for multiple languages support

Visual Light Indicator

Visual light indicator for incoming call or message discreetly so that you do not miss out important calls

Visual Light

Visual Lighting waiting indicator for incoming call or message discreetly so that you do not miss out important calls

Programmable Functions

High Gloss customization front allows you to place your logo or message or any information to create awareness to your brand/company

Two Concurrent Lines

Two incoming/outgoing lines allow you to hold one party and make/take another urgent call

Magnetic hook

Magnetic hook to enhance the design giving the phone a sleek profile

Customizable Color Casing

Customizable color casing to suit to the decor

Protect the phone

Optional: Guard string to protect the phone from accidental drop

COLOR SCREEN

Put your logo in full color to enhance your branding

Emergency Calls

One push button for emergency calls

Customizable Function Keys and Icons

6 customizable functions keys and icons to suit your needs

CORDLESS

For that extra mobility when you need it

Customizable Color Casing

Customizable color casing to suit to the decor

Visual Light Indicator

Visual light waiting indicator for incoming call or message discreetly so that you do not miss out important calls

Duplex Speakers

HD quality full duplex speakers for highest sound clarity for hands free talk

Mouse over this icon for detail product feature explanation

AEi phone benefits to clients

As an IP phone supplier purpose-built for hospitality, AEI includes proprietary software with every phone deployment, not just handsets:

AEI propriety SuiteKeeper and RoomKeeper

  • Our software controls up to 15 IP phones with just ONE SIP LICENSE

AEI propriety IMM software

  • Our system monitoring software monitors the statuses of all AEI phones 24/7 in real-time and reports any faulty phone instantly
  • The software allows technicians to troubleshoot the issue remotely
  • The IMM software can automatically update the phone’s firmware online
  • This allows the establishment to save maintenance cost and resources

AEI proprietary Emergency Broadcast functionality

  • Allow the establishment to emergency messages and instructions to all AEI phone simultaneously
  • Saves time and resources to inform all guest

All AEi IP phones are certified interoperable with these leading hospitality IP-PBX’s:

Best Selling Products

Highlights

European Hospitality Awards
What a great night we had at the European Hospitality Awards Ceremony.

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Videoluxe
The New Distributor for AEi Communications Hotel Guest Room Phones.

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Amazing new VX series
His unique new model from AEI Communications combines perfect elegance.

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AEI Communications
AEI is a US-based corporation created to serve phone system for hotels and cruise line industries globally

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AEi Letter to Partners
Despite the fact that last year was a very challenging for everyone, thanks to our sales channel partners

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Trusted by the World’s Leading Hospitality Brands

AEI is the telephone supplier of choice for MGM, Four Seasons, Emaar, Hilton, Marriott, Hyatt, and Jumeirah properties worldwide.

Guestroom

Diverse range of phone products with USB charging ports on bedside as an optional to meet the hotel room conditions’ and layout’s requirements.

Suites

The use of magnetic hook switch and Buggy Coil Cord to strengthens the phones resistance on damp environment and avoid handsets breaking.

Lobby/Hallway

The models are customized with multiple guest service keys for use as a guest room phone and designed elegantly with specific key functions.

Browse by Phone Technology

AEI supplies hotels and cruise lines across every phone technology deployed today. Choose the range that fits your property’s PBX and cabling infrastructure.

Hotel Phones

The full multi-technology catalog of hospitality phones across analog, IP, and WiFi ranges.

Browse hotel phones →

IP Phone Supplier

Modern SIP and VoIP phones for hotels running IP-PBX infrastructure. Certified interoperable with PhoneSuite.

Browse IP phone supplier range →

Analog Phone Supplier

Reliable analog handsets for hotels on legacy PBX with existing analog wiring. Available in ash or black.

Browse analog phone supplier range →

WiFi Phones for Hotel

Wireless handsets for hotels needing zero in-room cabling. Ideal for retrofits and outdoor areas.

Browse wifi phones for hotel →

Frequently Asked Questions

AEI Communications is a US-based telephone supplier that designs and manufactures phones for the hospitality and cruise line industries worldwide. AEI operates its own factory, product design team, and global distribution network, and its phones are deployed by MGM, Four Seasons, Hilton, Marriott, Hyatt, and Jumeirah properties.

Hospitality needs a telephone supplier that designs phones for guest environments, integrates with hotel PBX systems, and supports faceplate customization for branding. AEI Communications specializes in this exact profile and does not sell repurposed office phones into hotels.

AEI supplies three phone technologies across every guest environment: the analog phone supplier range for properties on legacy PBX, the IP phone supplier range for properties with SIP or IP-PBX infrastructure, and wifi phones for hotel for wireless deployment without in-room cabling.

AEI phones are deployed in guest rooms, bathrooms, suites, lobbies, hallways, cruise cabins, airport lounges, and serviced apartments. The full multi-technology range for these use cases is in the hotel phones catalog.

Yes. AEI is a US-based corporation with worldwide distribution. AEI phones are deployed on every inhabited continent, in both single-property hotels and multi-property chains, and in cruise lines operating internationally.

Yes. Every AEI phone supports full-color customized faceplates with the hotel’s logo, service keys, and promotional information. Faceplate worksheets for both analog and IP phones are available on the AEI website.

AEI quotes are handled directly through the AEI sales team via the contact page. Quotes include faceplate customization, interoperability confirmation, and volume pricing. Lead times depend on the model, quantity, and destination country and are confirmed at quote stage.

AEI Communications holds ISO certification and IOT compliance certification, both documented on the AEI site. AEI IP phones also carry interoperability certification with the leading hospitality IP-PBX platforms including PhoneSuite.

Your Global Telephone Supplier for Hotels and Cruise Lines

World-class service with innovative and stylish phone designs for hospitality and cruise line industries. Analog, IP, and WiFi options available for guest rooms, suites, lobbies, and cruise cabins.

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